Way too many Spas are owned and managed by people who are enthralled by the glamour of the business. They do not appreciate the undeniable fact that a Spa is just like any other business, it must be properly managed if it is going to realize sustained profits. This post correctly reminds us who are in the Spa business or those who want to enter it that certain basic skills are necessary for proper and effective management. Investing in the wrong line of products or services that do not cover costs can lead to financial ruin. The post does not mention the importance of splitting the responsibility for managing the Spa’s daily operations and managing the Spa business. In my opinion the Spa’s operational manager should not be one of the Spa’s principal owners.